Furniture Care & Maintenance Guide

1. Introduction

This Furniture Care & Maintenance Guide provides general recommendations to help customers care for furniture purchased through our website.

Proper care and routine maintenance support long-term appearance, functionality, and comfort, helping furniture remain suitable for everyday home use.

2. Wooden Furniture

Furniture made from solid timber or wood veneer benefits from regular care to maintain its natural finish.

• Clean surfaces using a soft, dry cloth

• For marks or spills, use a slightly damp cloth with lukewarm water and a mild detergent

• Avoid abrasive materials, alcohol-based products, or ammonia cleaners

• Keep furniture away from direct sunlight and heat sources to reduce the risk of warping or discolouration

• Use coasters or protective pads to prevent heat or moisture marks

3. Metal Furniture

Metal furniture should be kept clean and dry to minimise the risk of corrosion.

• Wipe with a damp cloth and dry immediately

• Use a mild, non-corrosive cleaner for stubborn residue

• Avoid abrasive sponges or solvent-based cleaners

• Periodically check screws and fittings and tighten if necessary

4. Upholstered Furniture

Fabric-upholstered furniture requires regular care to maintain cleanliness and appearance.

• Vacuum regularly using a soft brush attachment

• Gently blot spills with a damp cloth; avoid rubbing

• Use cleaning products designed for upholstery and test on an inconspicuous area first

• Limit prolonged exposure to direct sunlight to help reduce fading

5. Leather and Faux Leather Furniture

Both natural and synthetic leather surfaces require careful maintenance.

• Remove dust using a soft, dry cloth

• Clean occasionally with a slightly damp cloth and a leather-appropriate cleaner

• Avoid harsh detergents, alcohol, or solvent-based products

• Keep away from direct heat sources and sunlight to prevent drying or cracking

6. Glass Furniture

Glass furniture should be handled and cleaned with care to maintain clarity and safety.

• Clean using a microfibre cloth and suitable glass cleaner

• Avoid abrasive pads or ammonia-based products

• Dry thoroughly to prevent streaks or mineral residue

• Do not place heavy or sharp objects directly on glass surfaces

7. Storage and Protection

To help extend the lifespan of furniture, we recommend:

• Avoiding environments with excessive humidity or dryness

• Using dehumidifiers where appropriate

• Positioning furniture away from heaters, radiators, and air conditioners

• Covering infrequently used furniture with breathable fabric to protect it from dust and light

8. Safe Use Guidelines

Correct use contributes to both furniture longevity and household safety.

• Do not overload shelves, drawers, or storage compartments

• Avoid standing or climbing on furniture not designed for that purpose

• Regularly check the stability of wall-mounted or assembled items

• Keep moving parts, hinges, and adjustable mechanisms out of reach of children

9. Contact Information

For questions or assistance regarding furniture care and maintenance, please contact us using the details below:

Email: getstarted@havengoloft.com
Phone: +65 (869) 54532
Address: APT BLK 95 DAWSON ROAD #10-66, SINGAPORE 141095, SINGAPORE
Business Hours: Monday to Friday, 9:00 am – 4:00 pm (AEST)

Our store is committed to supporting proper furniture care to help ensure long-term satisfaction and safe everyday use.