This Privacy Policy explains how personal information is collected, used, stored, and protected when users access and interact with our website.
This policy applies to all users of the website, including visitors and customers who place orders.
All personal information is handled in accordance with applicable Australian privacy laws and regulations to ensure transparency, security, and responsible data management.
When users browse the website or place an order, certain personal information may be voluntarily provided, including but not limited to:
Full name
Email address
Delivery address
Optional contact phone number
Information required for order processing, payment handling, and customer support
Providing personal information is necessary to complete purchases and access services available through the website.
Our website uses cookies and similar technologies to support functionality and improve user experience.
Cookies may be used to:
Enable essential website operations
Store user preferences and settings
Collect anonymised usage data for website performance analysis
Users can manage or disable cookies through their browser settings. Please note that restricting certain cookies may impact website functionality.
Personal information collected through the website is used only for the following purposes:
Processing and delivering orders
Communicating with users regarding orders or enquiries
Providing customer support services
Meeting legal and regulatory obligations
Improving website functionality and user experience
We do not sell, rent, or disclose personal information to unauthorised third parties.
Personal information is stored securely and retained only for the period necessary to fulfil its intended purpose or to comply with legal requirements.
Session cookies are removed once the browser session ends.
Persistent cookies may be stored for up to 12 months, depending on their function.
Under applicable Australian privacy laws, users have the right to:
Access their personal information
Request correction of inaccurate or incomplete information
Request deletion of personal information where permitted by law
Request restriction of data processing in certain circumstances
Object to the use of personal information for legitimate reasons
Withdraw consent where applicable
All requests will be handled within the timeframes required by law.
Our store applies appropriate technical and organisational measures to protect personal information from unauthorised access, loss, misuse, or disclosure.
While reasonable steps are taken to safeguard data, no data transmission or storage system can be guaranteed to be completely secure.
For enquiries regarding this Privacy Policy, personal data handling, or to exercise your privacy rights, please contact us using the details below:
Email: getstarted@havengoloft.com
Phone: +65 (869) 54532
Address: APT BLK 95 DAWSON ROAD #10-66, SINGAPORE 141095, SINGAPORE
Business Hours: Monday to Friday, 9:00 am – 4:00 pm (AEST)
Our store is committed to protecting user privacy and maintaining a secure, transparent, and trustworthy online shopping environment in Australia.
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