This Shipping Policy applies to all orders placed through our website. It outlines the conditions related to order handling, dispatch, and delivery within Australia, in line with applicable regulations and the processing timeframes confirmed at checkout.
Delivery services are available within Australia only.
All orders are prepared and dispatched by authorised logistics partners in accordance with standard handling and safety procedures.
Delivery outside Australia is currently not available.
All products purchased from our store are delivered with free standard shipping within Australia.
There is no minimum order value required to qualify for free shipping.
If any delivery arrangements change, relevant information will be clearly provided before order confirmation.
After payment has been successfully completed, orders are usually processed within 1–3 business days.
Order Processing Cut-off Time:
All prices displayed on our website include applicable taxes in accordance with Australian regulations.
No additional charges are required upon delivery.
For shipping-related enquiries or assistance, please contact us using the details below:
Email: getstarted@havengoloft.com
Phone: +65 (869) 54532
Address: APT BLK 95 DAWSON ROAD #10-66, SINGAPORE 141095, SINGAPORE
Business Hours: Monday to Friday, 9:00 am – 4:00 pm (AEST)
Our store is committed to providing a reliable, transparent, and customer-focused delivery experience that aligns with Australian online furniture retail standards.
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